Customer relationship management (CRM) and marketing are two essential business functions that work together to attract, retain, and grow customers. CRM systems help businesses manage their relationships with customers, while marketing campaigns help businesses reach and engage with potential customers.
CRM and marketing are both important for businesses of all sizes. CRM systems can help businesses track customer interactions, identify sales opportunities, and improve customer service. Marketing campaigns can help businesses generate leads, build brand awareness, and drive sales. Together, CRM and marketing can help businesses achieve their business goals.